What's new in Live Chat? Duration: 18:31 🧾 Analytical Summary Odoo 19 elevates Live Chat with smarter triage, a collaborative operator workspace, and richer analytics. A new AI agent can greet visitors and answer from curated... Business Strategy CRM Helpdesk Sep 16, 2025 Odoo Experience 2025 AI Summaries
Beyond delivery: Managing reverse logistics seamlessly in Odoo Duration: 23:54 🧾 Analytical Summary 🚀 The Reverse Logistics Journey Begins John Lee brings 15 years of logistics experience specializing in returns and repair processes to his role at Odoo , where he... Helpdesk Inventory Supply Chain Management Sep 16, 2025 Odoo Experience 2025 AI Summaries
Master Odoo: Tips and tricks you must know for optimal use Duration: 25:22 PART 1 — Analytical Summary 🚀 Context 💼 This closing session of the event showcases hands-on tips and tricks in the latest version of Odoo, with a playful, investigative demo centered ... Accounting ERP Systems Helpdesk Knowledge Sales Sep 16, 2025 Odoo Experience 2025 AI Summaries
Zero Dev, Full Power: Unlocking Field Service in Odoo Standard Duration: 24:33 PART 1 — Analytical Summary 🚀 Context 💬 In “Zero Dev, Full Power: Unlocking Field Service in Odoo Standard,” Christina delivers a pragmatic, demo-driven talk for field service organiza... ERP Systems Field Service Helpdesk Sep 16, 2025 Odoo Experience 2025 AI Summaries
Developing Odoo modules using AI: a practical guide Duration: 55:06 PART 1 — Analytical Summary: Developing Odoo modules using AI 🚀 Context 💼 In this 55-minute technical session, Joseph — an Odoo developer formerly on the Point of Sale team and now par... Business Transformation Development Helpdesk Sep 16, 2025 Odoo Experience 2025 AI Summaries
Handle Live Chat conversations efficiently Duration: 22:23 PART 1 — Analytical Summary 🚀 Title: Handle Live Chat conversations efficiently Speaker: Austin Castaños (Functional Support Analyst, Odoo Belgium) Topic: Practical tips and real-life ... Business Transformation CRM Helpdesk Sep 16, 2025 Odoo Experience 2025 AI Summaries
Odoo AI in support operations: Predict, prioritize and solve Duration: 24:19 PART 1 — Analytical Summary 🚀 Context 💼 This session, led by André, showcases how Odoo’s built-in AI can streamline support operations across the full lifecycle of a ticket. The focus ... Business Transformation ERP Systems Helpdesk Sep 16, 2025 Odoo Experience 2025 AI Summaries
Ask a Human: from tickets to live support! Duration: 25:58 PART 1 — Analytical Summary 🚀 Title: Ask a Human: from tickets to live support! Speaker: Odoo’s head of Support (responsible for Internal/Business Support) Context: A behind-the-scenes... Business Transformation ERP Systems Helpdesk Sep 16, 2025 Odoo Experience 2025 AI Summaries
Helpdesk: After sales features Duration: 30:34 PART 1 — Analytical Summary 🚀 Context 💼 This session dives into the after-sales capabilities of the new Odoo 19 release, centered on the Odoo Helpdesk module. The presenter walks throu... Customer Experience ERP Systems Helpdesk Sep 16, 2025 Odoo Experience 2025 AI Summaries