Oduist Connect
Experience the power of Twilio® within your Odoo® environment.
Oduist Connect is a unified communication platform, seamlessly integrating Twilio's API with the Odoo platform. Designed to centralize and simplify all your business interactions, our Connect app enhances productivity, streamlines operations, and delivers actionable insights—all from within your Odoo system.
Unified Communications
Leverage the full potential of Twilio.
Cloud PBX Management
Manage SIP / Web users, extensions, call flows, and voicemail directly in Odoo. Make and receive calls with click-to-call functionality.
Omnichannel Messaging
Handle SMS, RCS, MMS, WhatsApp, Google Business, Facebook messaging and voice interactions within one unified platform, fully integrated with Odoo modules like CRM and Sales.
Global Coverage
Connect with your customers worldwide using Twilio's extensive super network, spanning over 180 countries. Easily provision local, mobile, and toll-free phone numbers in 100+ countries, ensuring you can reach your audience wherever they are. Our out-of-the-box Odoo-Twilio integration makes it super simple to get started.
Call Recording
Record, monitor, and analyze every interaction. Improve service quality, empower your team, and fuel data-driven decisions with AI-powered insights.
Intelligent IVR
Create dynamic and personalized call experiences that guide callers to the right information or department effortlessly, featuring self-service automation, personalized call routing, customizable call flows, multi-language support, and more, empowered by the Elevenlabs AI audio platform.
Call Queues
Efficiently manage incoming calls with Twilio's call queue feature. Route calls to the right agents, provide estimated wait times, offer callbacks, and play customized hold music to enhance the customer experience.
CallOut campaigns
Reach out to customers and prospects with personalized voice messages, gather feedback through automated surveys, or connect them with live agents seamlessly.
Odoo app, empowered by AI
Native Odoo experience with AI-assisted communications.
Odoo Phone (with automatic PBX user provisioning)
Odoo Phone brings seamless communication to your business by integrating telephony directly into the Odoo platform. Powered by WebRTC, it enables browser-based calling without the need for additional software or hardware.
Call Tracking and Analytics
Call history and recordings are linked to customer profiles, allowing you to access customer information (tickets, leads, tasks, sale orders, etc) during incoming calls and store calls and recordings linked to the place they happened.
Odoo Programmable Voice & Messaging
Build voice applications not only using Odoo and TwiML, but also TwiPy (our invention!) Easily extend existing functionality by writing your own code using Odoo.
AI-Powered Call Supervision
Ensure quality control, detect anomalies, and receive actionable recommendations. Key features include automated call summarization, sentiment analysis, compliance monitoring, and performance analytics.
AI-Powered Insights
Unlock the hidden potential within your call recordings using OpenAI to analyze transcripts alongside your Odoo data (sales, leads, tickets, etc.). Ask questions and gain valuable insights, such as why certain sales reps perform better, identify key customer objections, or discover trends in customer sentiment.
The Most Realistic Speech
ElevenLabs' advanced voice generator delivers incredibly realistic, human-like speech in 32 languages. Elevate your IVR systems and personalized voice messages with natural-sounding voices that captivate and engage your audience. Create a truly immersive and personalized experience for every customer interaction. Listen to an example: