Oduist PBX on Asterisk platform
with Odoo WebRTC Phone!
Oduist PBX is a telephony platform founded by an Asterisk/VoIP engineers who met Odoo and fall in love.
Features
- Asterisk telephony connector to CRM and other Odoo apps.
- One click calling from Odoo apps.
- Call tracking and analytics.
- Linking calls to customer's records (leads, sale orders, invoices, tasks, tickets) automatically.
- Call recording, sharing and discussion.
- Simple live calls monitoring.
- AI generated call summary.
Telephony inside Odoo
Deep integration with Odoo apps. Phone calls are attached to the business records where they happen, be it a CRM lead, sales order, project task, helpdesk ticket, HR job application, or any other business process record.
One click dialing now saves a huge amount of time that was previously spent manually dialing a number or looking up a customer's phone number.
Every business record now has its own phone calls history including recorded calls and AI generated call summary.
AI assistance is here!
This was not possible before.
But today, you have the opportunity to get a digital assistant that will listen to every phone conversation with customers, analyze it and automatically create:
Call summary. Its emotional component. Warn managers in case of problems.
With the help of a digital assistant, you have full control over all communications that are carried out on behalf of your company.
Sales assistance
See what deals are being talked about.
Listen to what your salespeople are saying.
Whisper to salespeople and give them advice during the conversation.
Barge into the conversation and communicate with the client and the seller at the same time.
All this directly from your Odoo in one click.
Detailed Features
One click dial
Click-to-call from Odoo forms (partners, leads, sale orders, etc).
Call popup
Get a notification popup on incoming calls with relevant information and one click access to partner's form.
Calls recording
Control the quality of service. Create a knowledge base. Share and discuss your calls.
Automatic creation
Create new partners, leads, tickets from first time callers automatically.
AI assistance
Every call can be monitored for emotions, get a transcript, or short summary that is posted to the partner or reference form.
Smart connect
Connect your callers to the last answered person. Bypass IVR menu and connect directly to the sales manager. Offer a priority call queue to VIP customers.
Set CallerID name
Set phone onscreen caller name from Odoo contacts.
Easy Call Transfer
Quickly select user or contact to transfer the call.
Correct multi tab support
All phone instances share one state, answer, hangup and transfer calls from any tab.
Favorites
User can add contacts to his own favorites list.
Forwarded call info
When a call is forwarded from one user to another the phone shows the original party information.
Ring volume control
User can adjust the ringing level and mute ringing sound for a while.
Automatic leads creation
Quickly create a lead from an active call or call history record. Automatically create leads from all, missed, unknown, incoming or outgoing calls.
Sales call recordings
Quickly listen to the previous conversation related to the lead. Create a sales knowledge base and train your sale managers.
Helpdesk call center
Use Projects or Helpdesk module to create a support call center for your company.