Unified Business Telephony
Cloud-based PBX
Implement a cloud PBX solution, managed entirely through Odoo, integrating SIP users, call flows, extensions, and voicemail powered by Twilio's API.
Call Queues & Routing
Automate call routing with advanced queue management, ensuring calls are directed to the right teams or agents based on predefined criteria.
IVR (Interactive Voice Response)
Create intelligent IVR menus tailored to your business needs, seamlessly integrated with customer data from Odoo.
Everything You Need in Enterprise Communications
Single platform for voice, video, messaging.
Voice calls
Consistent performance and uptime ensure efficient, reliable service with minimal interruptions and quick response times.
Instant messaging
Speed and efficiency ensure tasks are completed quickly and resources are used optimally, enhancing productivity and satisfaction.
Video conferencing
Growth capability is a system's ability to scale and adapt, meeting increasing demands and evolving needs for long-term success.
Call Recording
Tailor the platform to your needs, offering flexibility and control over your user experience.
Call analytics
The intuitive design ensures smooth navigation, enhancing user experience without needing technical expertise.
Mobile apps
Round-the-clock assistance is available, ensuring issues are resolved quickly, keeping your operations running smoothly.
Cloud-based infrastructure
Twilio SuperNetwork is a global network infrastructure designed to optimize telecommunications routing.
Unlimited Scaling
Twilio's cloud infrastructure automatically handles increased load through distributed systems, load balancing, and elastic resource allocation across global datacenters.
Advanced security
Twilio Advanced Security provides encryption, access controls, authentication, compliance monitoring, and threat detection to safeguard communications and data.
99.95%
with Twilio Voice API. Read more...
Getting Started in 4 Simple Steps
1
Install the Odoo app
Download and install Odoo Connect module.
2
Create a Twilio account
You must have your own account with Twilio.
3
Create API keys
Create and copy Twilio API keys into Odoo Connect app's settings.
4
Make & Receive calls
Create SIP or Odoo Phone users, call flows, IVR menus, queues.