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Mick

When making outgoing calls they are limited to 4 minutes in length.

I am struggling to work out there this restriction is being set.

Twilio have a 4 hour call limit, so it does not appear to be there in Twilio settings

I can see an error in the twilio logs:

32015: Call is terminated due to exceeding maximum call duration

Which is initialted either by a Twilio limit or set at time of call.

Twilio suggest that the limit is set in the request parameter - which i can see is... 

timeLimit=\"240\"

Where do I change this?? It is super frustrating

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Max

Hi Mick!
We introduced recently a System Parameter (ir.config_parameter) connect.call_duration_limit, but it's not set by default :) So I am surprised that you have it.
I really have no idea.
Actually, I have an idea :))
Create a system parameter connect.call_duration_limit and set it to 3600 for example...

Mick
Author

OK created system param. Creating the override has allowed it to work correctly.

Disappointingly setting it to 0 does not override it :(