Duration: 44:24
🧾 Analytical Summary
Odoo 19 brings a full “restaurant day” upgrade: Google Reservations integration, a Kanban-based reservation manager, flexible service presets (dine-in/takeout/delivery), richer product info (allergens/descriptions) across POS/kiosk/self‑order, improved Kitchen Display flows, course firing, flexible combo choices, payment splitting, operator rights, customer accounts, live dashboards, and AI Q&A.
🍽️ Reservations and Google integration
- Google Reservations integration feeds bookings directly into POS; Kanban view shows Booked/Checked-in/No‑show with headcounts, allergies, and time filters (today/evening/future).
- Manual booking from Kanban/list with table/time/capacity; monthly stats on no‑shows and follow‑ups.
🧾 Service presets and dynamic pricing/tax
- Per‑service “presets” for Dine‑in, Takeout, Delivery: switch price lists, promos/fees, VAT rules, prep capacity throttling (e.g., 5 orders/min).
- Long‑press product tiles to show descriptions and allergens; info flows to POS, kiosk, and click‑and‑collect.
🔪 Kitchen Display and production control
- Orders color‑coded by service type; filters and consolidated item totals (e.g., 6 club sandwiches) for batch prep; future‑dated orders visible.
- Self‑order/kiosk sends to KDS; schedule and status (to prepare/ready) tracked for runners.
📝 Order management, courses, combos, product layout
- Courses (1/2/3…): stage drinks, mains, desserts; “Fire” next course; KDS shows pending/fired per table.
- Flexible combos: define included items and upsell extras with dynamic pricing.
- Product layout: favorites pin to top; category/subcategory sequencing and alphabetical fallback; multi‑row subcategories for faster browsing.
💳 Payments, rights, customer accounts, back office
- Revamped split‑payment view: split by item or by amount per guest; transfer remaining to other table.
- Cashier rights tiers (minimal/basic/advanced): restrict price/discount changes; protected actions (close register) via manager PIN.
- Customer Account: post checks to account (hotel/house charge), consolidate multi‑visit orders into a single invoice later.
- Cash in/out with reasons; linked to accounting; session closing with corrections.
- Live multi‑POS dashboard (orders, revenue, in‑progress); remote oversight.
- AI queries (avg spend per guest/order, peaks by hour/day) to guide staffing and menu strategy.
🧠 Viewpoint: Odoo Perspective
⚠️ Disclaimer: AI-generated creative perspective inspired by Odoo’s vision.
Restaurants need orchestration across bookings, service modes, kitchen rhythm, and settlement. By unifying Google Reservations, presets, KDS, and courses, we reduce friction front‑to‑back. Live dashboards and AI help managers staff to demand and tweak offerings in real time.
Flexible combos, allergens, and kiosk info improve guest experience and ticket size, while rights and customer accounts keep control for operators and chains.
🏢 Viewpoint: Competitors (Restaurant Platforms)
⚠️ Disclaimer: AI-generated fictional commentary. Not an official corporate statement.
Native Google integration and course/KDS depth are strong. Chains will watch for multi‑site menu/versioning, loyalty/tiered rewards by fiscal locale, OTA/table marketplace sync, and offline resilience at scale. Payment flows and cashier roles align well with audited operations.
Disclaimer: This article contains AI-generated summaries and fictionalized commentaries for illustrative purposes. Viewpoints labeled as "Odoo Perspective" or "Competitors" are simulated and do not represent any real statements or positions. All product names and trademarks belong to their respective owners.