Duration: 22:14
🧾 Analytical Summary
Appointments in Odoo 19 makes services bookable the way teams work: capacity per user, flexible slot creation, payment on booking, Google Reserve sync, and tight links to Planning/Field Service.
📅 Smarter slot logic
- Per‑user capacity (e.g., class of 10), side‑job flexibility with hand‑picked slots.
- All‑day option and weekly recurrences for training programs; auto‑create series.
💳 Booking to cash
- Pay on booking (e.g., €15 per seat); loyalty points can be redeemed.
- Portal reschedule/cancel; confirmation and reminders reduce no‑shows.
🔗 Integrations
- Google Reserve: live availability, direct booking from Google; POS calendar for on‑site services.
- Planning: shifts created for booked sessions; switchable resources.
- Field Service/Projects: worksheets, follow‑ups after visits; resource calendar view.
🗂️ Operations
- Is‑publish bulk toggle; reusable question templates; voice transcript + AI summary for intakes.
🧠 Viewpoint: Odoo Perspective
From single visits to trainings and classes, appointments tie discovery, booking, payment, and delivery into one flow.
🏢 Viewpoint: Competitors
Capacity + Reserve sync + payments are strong. Buyers will compare multi‑location pools, marketplace listings, and advanced policies vs specialist schedulers.
Disclaimer: This article contains AI-generated summaries and fictionalized commentaries for illustrative purposes. Viewpoints labeled as "Odoo Perspective" or "Competitors" are simulated and do not represent any real statements or positions. All product names and trademarks belong to their respective owners.